Nihonryuu

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Privacy Policy

Nihonryuu Privacy Policy

Last Updated: October 12, 2025

Thank you for visiting Nihonryuu . Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [nihonryuu.com] and related services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.

  • Account Information: Username, password, order history if you create an account with us.

  • Payment Information: Payment details (credit/debit card, or other payment methods), though sensitive payment data is handled by secure third-party processors.

  • Usage and Device Information: IP address, browser type, operating system, device type, referring URLs, pages viewed, time spent, clicks, etc.

  • Cookies and Similar Technologies: Information collected via cookies, web beacons, and tracking pixels to improve site functionality, analytics, and marketing.

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling your orders, including shipping and customer support.

  • Managing your account, verifying identity, and facilitating log-ins.

  • Improvement of our website, product offerings, and services, including for analytics and feedback.

  • Sending order confirmations, updates, promotions, newsletters, and other communications (you may opt out of marketing communications).

  • Preventing fraud, ensuring security, and protecting rights.

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: To third-party vendors that help us operate the website, fulfill orders, process payments, and send communications.

  • Legal Requirements: If required by law or to respond to lawful requests, protect against legal claims.

  • Business Transfers: If our company is involved in a merger, acquisition or sale of assets, your information may be transferred.

  • With Your Consent: In cases where you have given us explicit consent to share.

4. Cookies & Tracking

  • We use cookies and similar technologies to collect information about your browsing behavior and preferences.

  • You can manage or disable cookies via your browser settings; however, this may affect website functionality.

5. Data Security

  • We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Payment information is handled via secure, encrypted channels using trusted payment processors.

6. Data Retention

  • We keep your personal data only for as long as necessary for the purposes outlined in this Privacy Policy (e.g. to process orders, provide services, comply with legal obligations).

  • After the data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on where you are located, you may have the following rights:

  • Access: You can ask to see the data we hold about you.

  • Correction: You can correct or update inaccurate or incomplete data.

  • Deletion: You can request deletion of your data under certain circumstances.

  • Restriction: You can request us to limit how we use your data.

  • Opt-out: You can opt out of marketing communications.

8. Children

  • Our service is not intended for children under the age of 13 (or applicable age in your jurisdiction).

  • We do not knowingly collect or solicit personal information from children.

9. International Transfers

  • If we transfer your information to locations outside your country (for example, to service providers abroad), we ensure the protection of your personal data consistent with this Policy and applicable law.

10. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time.

  • We will notify you of any material changes via the website (e.g. a prominent notice) or by email if you have an account.

11. Contact Us

If you have questions, concerns, or requests regarding this policy or your data, you can contact us at:

Nihonryuu
Email:  Nihonryuucs@gmail.com 
Address: 256/1, Street-2, Sector-3, Bhimgarkheri, Gurugram, 122001
Phone: +91 93193 09304

By using our site, you consent to the practices described in this Privacy Policy.

🛍️ 7-Day Return Policy

At Nihonryuu, we want you to love your purchase. If you’re not completely satisfied, you can return your item within 7 days of delivery, subject to the following conditions:

🔸 Eligibility for Return

  • The item must be returned within 7 days from the date it was delivered.

  • The product should be in its original packaging, with all tags, labels, and accessories intact.

  • The item must be unused, unwashed, and undamaged (no stains, tears, or signs of wear).

  • Items that are broken, altered, or washed will not be eligible for return or refund.

🔸 Non-Returnable Items

  • Items without original tags or packaging.

  • Products that have been washed, used, or damaged after delivery.

  • Discounted or clearance items (if marked as non-returnable at checkout).

🔸 Return Process

  1. Contact our support team at [your support email] within 7 days of receiving your order.

  2. Share your order ID and a clear photo of the item and its packaging.

  3. Once approved, ship the product back to our provided return address.

  4. After inspection, your refund or replacement will be processed within 5–7 business days.

🔸 Important Notes

  • Return shipping costs may be borne by the customer unless the item received is defective or incorrect.

  • Please ensure the product is securely packed to avoid damage during transit.

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