Shipping Details
At Nihonryuu, we strive to deliver your orders quickly and safely.
- Processing Time: Orders are typically processed within 1–2 business days.
- Shipping Time: Delivery usually takes 5–7 business days, depending on your location.
- Shipping Charges: Standard shipping rates apply and will be calculated at checkout.
- Order Tracking: Once your order ships, you’ll receive a tracking number via email or Whatsapp.
- Lost or Damaged Items: Please contact us immediately if your order arrives damaged or goes missing.
We’re committed to ensuring your shopping experience is smooth and hassle-free!
Cancellation & Refund Policy
At Nihonryuu, we want your shopping experience to be smooth and transparent. Please read our cancellation and refund policy carefully:
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Order Cancellation:
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Orders can be cancelled within 24 hours of placing them.
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To cancel, contact our support team with your order number and details.
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Orders that are already processed or shipped cannot be cancelled.
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Refunds:
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Once a cancellation is approved, refunds will be initiated within 5–10 business days.
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Refunds are credited to the original payment method, which may include your bank account or UPI.
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Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
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Partial or Non-Refundable Cases:
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Any shipping charges (if already applied) may be non-refundable.
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Items that do not meet return eligibility criteria may not be refunded.
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We aim to process cancellations and refunds efficiently and keep you informed throughout the process.